SUPPORT / HERE TO HELP

Let’s get
things working.

Start with the quick answers below. Still stuck? Send us a note and we’ll get back to you by email.

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01

Can’t find the menu bar icon?

Gaze6m lives in the macOS menu bar, so it may not appear as a regular window in the Dock. Make sure the app is open, then look near the right side of the menu bar.

02

Where does the reminder appear with an external display?

The current version shows the overlay on the screen that contains the pointer. Check your display arrangement if it appears somewhere unexpected.

03

Can I change the interval or countdown?

Yes. Choose an interval from 10 to 90 minutes. Break durations are 20, 30 or 60 seconds.

04

Can I turn the poetry off?

Yes. In the menu bar panel, choose a dynasty, rotate through the collection or switch poetry off.

05

Need to finish what you’re doing first?

Choose Done or snooze the reminder for five minutes. You can also pause reminders from the menu bar or preview the overlay on demand.

06

How do I restore a purchase?

If the released app includes in-app purchases, its listing will explain how to restore eligible purchases. Apple handles App Store billing and refund requests.

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Tell us what’s going on, and include your macOS version if it’s relevant. Please don’t send your Apple password or other sensitive information.

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